I know many people think that only people who write reviews on brokers are either friends or clients that were not pleased. This is not the case. I went into contract with Susan Gold to sell my apartment during one of the trickiest times in selling real estate in New York City. It was January 2021. Not only was New York getting hammered with snow storms but it was right in the middle of Covid pandemic while everyone was selling NYC and moving to the suburbs. For starters Susan worked with us trying to figure out the right selling price. We came up with a price that we were comfortable with and she thought we would have a shot of selling the apartment at. The first weekend the apartment was listed we had a few showings. Then the next two weekends NYC had blizzard like conditions. The next weekend we had 6 showings and from the 6 showings we had two potential buyers. Susan didn’t just show the apartment she used all her sales savvy to convince the buyers that this was the right apartment. The next morning we had two bids. Unbelievable to see the buyer got into a bidding war, in the middle of Covid pandemic, and the buyer with the better credentials went all in and the asking price for the apartment. Susan’s job was not done there. Throughout the process of closing on the apartment Susan was there every step of the way. She worked with the lawyers, management company, and banks to make sure everyone had what they needed to make the closing happen. Susan actually also took on the responsibilities of the “non existent” buyers broker too. Some additional highlights of how Susan navigated the sale are as follows:
–Susan listed the apartment and had multiple bids and an accepted offer in 21 days.
–Susan went above and beyond in terms of making sure everything was perfect, she fixed plumbing issues, she styled, staged and took beautiful photos and did numerous email blasts.
–Susan priced the apartment exactly right.
–Susan was available 24/7,
–Susan is knowledgeable about the NYC real estate market and she handles every aspect of the deal to make it a smooth, seamless and stress-free transaction.
I have bought and sold real estate for the last 20 years and have worked with many real estate agents as far north as Saratoga Springs and as far south as Marco Island, FL and no other agent that I have worked with comes close to Susan Gold. Here is the kicker. Susan not only facilitated working with contractors to get the apartment ready for sale but she met a few people that were buying furniture from my apartment and with the help of her husband moved the furniture into the buyers car. If you are looking to buy or sell your apartment in NYC, run don’t walk, to Susan Gold. Susan will get the job done. She is a superstar when it comes to NYC real estate brokers.Susan—THANK YOU!!!!
Susan was great, we got our dream apt within budget, and she helped lead us through a confusing three way transaction. She has great resources and contacts to help with whatever you might need. She goes out of her way to help and answer questions, and is extremely responsive. She and her partner worked super hard to prep our former apartment and sold at an appropriate price in a tough market. Would highly recommend!
Susan was fantastic throughout the entire process of selling our apartment! She took the time to answer all of our questions and was a great advocate for us. We would definitely recommend her and work with her again.
It can only be characterized as a privilege to work with Susan. She is the very definition of “results oriented” and brings an unrivaled level of professionalism, depth of knowledge, and experience to the presentation and sale of apartments.
My wife and I had engaged Susan to sell our apartment. At our initial meeting, Susan had ready for our review thoroughly researched estimates and comparable sales, and put forth thoughtful proposals for staging and pricing, each of which proved to perfect.
Susan resides in our building. She took the time to learn each feature of our renovated apartment. Accordingly, the level of detail and enthusiasm she brought to showings cannot and will not be matched by any other broker.
To the point – we were in contract in 27 days. Susan remained exceedingly supportive throughout the sales process and board package (which was completed and submitted in a week).
It was such a lovely experience working with Susan! She was the most helpful person and made our entire experience seamless and stress free. In addition to being so knowledgeable in her field, she was extremely responsive and helped guide us in the right direction when purchasing our first home together. I could not recommend her enough if you are looking to buy or sell.
Susan did an amazing job preparing, pricing and selling my apartment. Her unique approach resulted in a sale in record time, and she helped throughout the process every step of the way. Highly recommend her!
Susan was amazing! From the minute we signed with her, she was available 24/7, and could not have been more responsive and knowledgeable. She listed our apartment on a Sunday, and had it sold by the following Saturday. Six days and for more money than we thought we could get. (She even brought our dog to her apartment for some showings while we were at work.) She dealt directly with our Co-op board, and even did all of the paperwork (flip tax calculations, etc.) they required. Selling your home can be a very stressful exercise, and she made it as painless as possible. We could not recommend her more highly. Plus, she’s just a lovely person. You won’t be sorry if you use her to sell or buy your home.
I just want to say what a pleasure it was working with Susan Gold. She understands the Manhattan real estate market and dealt with the complexities of buying an apartment with an experienced hand. Susan was patient and helpful and kept me fully informed about what I needed to do every step of the way. Susan went the extra mile for me many times, and she did it with great personal charm and unfailing good humor. She was absolutely superb. I felt like I was working with a friend, not an agent. It was a great experience. I would recommend Susan Gold without any hesitation.
When I was looking for an agent to sell my apartment, a neighbor suggested I contact Susan Gold, who lived in my building, and whom I knew slightly. I was very impressed by her warmth, her exuberance, and her knowledge of the best way to get my apartment sold, and she made it as stress-free as possible. Susan took out pieces of furniture and stored them in her apartment, and then brought lamps to give more light to mine. I had never heard of a real estate agent doing that before, but Susan will go the extra mile to showcase your apartment at its best. Susan understands the complexities of co-op requirements for buying and selling. Marketing expertise, price placement, open houses, persistence – she is very professional and overcomes all obstacles. And friendly and fun besides! If you’re looking to sell or buy, Susan Gold is the person to contact. You won’t be disappointed
Susan sold our apartment in midtown east. She was incredibly professional and responsive, went out of her way to accommodate our requests (including ensuring prospective buyers removed their wet shoes, taking our dog out of the apartment on a walk if a buyer wasn’t comfortable with her, storing some of our stuff in Susan’s apartment during open houses). Susan provided regular updates and worked with us to get the deal done in an expedient manner. Highly recommended!
As a NY attorney, I have often been disappointed by how little agents know about the laws, rules and regulations governing real estate transactions in NY. Susan is an incredible professional, and has made it her duty to learn seemingly everything she needs to do her job at the absolute highest level. Do you have questions about Co-Op management obligations in the building you are thinking of purchasing in? How do rent control laws affect the value of one building vs another? If she doesn’t know the answer off the top of her head, she will diligently research the issue and help resolve any concerns or questions you may have. I was so impressed with her when I bought my Co-Op apartment in 2016, that I entrusted her to my 2 sons, who have now each bought their own apartments with her help in the City. And aside from all that, she is such a genuinely nice and caring person, that I can’t imagine working with anybody else. If I could give her 6 stars, I would.
djmartineau59 – Upper East Side, New York, NY
–NMART23 – Upper East Side, New York, NY
Susan helped us find our new home and was by our side through the entire process from beginning to end. She was responsive to our wish list and certainly delivered! She then proceeded to help us sell our previous home in a timely manner and at a great price. Her attention to detail helped make it possible. Susan is an excellent agent and I highly recommend her services!
Susan is very knowledgeable in the real estate market, was a great help with my co-op purchase – and with board package submittal – and were able to rent the apartment within weeks of listing it. Kept me informed during the entire process. Will use Susan’s services without any hesitation.
Susan was a joy to work with. I could not have asked for a better real estate agent. Her knowledge, dedication and patience have made the daunting tasks of buying an apartment in Manhattan so remarkably uncomplicated and smooth. Susan was not only our real estate agent, but an expert neighborhood guide. She enthusiastically walked me around the neighborhood multiple times at my request, showing me places of interests as well as any local services I may need. Her friendliness, passion and honesty are a rarity among most real estate agents I have encountered. Susan has made herself the go-to agent for my family and I for life! Highly recommended!
Anyone looking to navigate the real estate landscape in New York City should feel lucky to find Susan Gold. She is knowledgeable, strategic, diplomatic, and persistent – essential qualities in New York Real Estate. Although my husband and I had lived for many years in New York City, we had not bought anything in the current market and were not aware of certain neighborhoods and buildings that could meet our needs. When we started to look seriously for a permanent home – Susan provided invaluable insights and guidance that paid off when we found something just right. Throughout the entire process she was patient, professional and fun to be with. We recommend Susan highly.
I bought two apartments and sold one with Susan, whom I now consider my “agent for life”. Among the things I like most about Susan – she is upstanding and trustworthy – while also being sophisticated and savvy. She listens. She is always responsive and responsible. She has complete command of all the details of buying and selling. Susan knows the neighborhoods of the city inside and out, have a sense of history and a love of New York that makes working with them an inspiring experience. I highly recommend Susan Gold.
Once you work with Susan Gold, you will never work with another real estate broker again – there is no doubt in my mind. Susan sold my NYC apartment quickly and she also found me another one to purchase. Susan staged my apartment so it looked beautiful. She also brought in a cleaning crew who did a fantastic job to get it ready for the sale and most importantly – for the photo shoot. They even cleaned all my windows. Her photographer is absolutely the best! You can feel they have worked together for years. When I wanted to buy an apartment, I gave her my wish list and she was off and running. She found me the the perfect place in 2 weeks. The board package she created for me was spectacular. She coached me for my board interview and the rest is history. Thanks Susan!
Susan was of enormous help in our search for a coop apartment in NY. She knows the market very well, led us through the purchase and approval process, and most importantly, communicated frequently with us throughout the transaction. She is very friendly and professional, and respectful of client’s time. I highly recommend her!